At Binky, we believe in fostering a positive and respectful community where overwhelmed parents and caregivers can freely express themselves while maintaining a safe and inclusive environment. As a wellbeing app focused on supporting those managing stress, “crash-out” moments, and the mental load of family life, these Community Standards outline the expectations and guidelines for all users of our platform.
Respect for Others
We expect all users to treat each other with respect and kindness. This includes:
- Using appropriate language and avoiding offensive or harmful content
- Respecting others' privacy and personal boundaries
- Not engaging in harassment, bullying, or hate speech
- Being mindful of cultural differences and diverse perspectives
Prohibited Content and Behavior
The following content and behaviors are strictly prohibited on our platform:
- Hate speech, discrimination, or content that promotes violence
- Explicit, adult, or sexually suggestive content
- Harassment, bullying, or targeted abuse
- Impersonation or misrepresentation
- Spam, scams, or fraudulent activities
- Content that promotes self-harm or dangerous activities
- Unauthorized sharing of personal information
- Medical advice or attempts to diagnose mental health conditions
- Crisis intervention attempts (users in crisis should contact emergency services or mental health professionals)
Reporting Violations
If you encounter content or behavior that violates our Community Standards, please report it immediately. You can do this by:
- Using the report button on the specific content
- Contacting our support team at support@binky.app
Consequences for Violations
Violations of our Community Standards may result in:
- Content removal
- Temporary or permanent account suspension
- Restricted access to certain features
- Legal action in severe cases
Appeals Process
If you believe your content was removed or your account was suspended in error, you can appeal the decision by contacting our support team. We will review your case and respond within a reasonable timeframe.
Updates to Standards
We may update these Community Standards from time to time to reflect changes in our platform or community needs. We will notify users of any significant changes through the app or via email.
Contact Us
If you have any questions about our Community Standards or need clarification on any guidelines, please contact us at support@binky.app.
Important Note: Binky is a wellbeing app that provides self-guided tools and educational content only. It is not a medical device and does not provide professional therapy, diagnosis, or crisis support. If you are experiencing a mental health crisis, please contact emergency services or a licensed mental health professional immediately.
By using Binky, you agree to follow these Community Standards. Together, we can create a positive and supportive community for overwhelmed parents and caregivers.