Support

What is Binky?

Binky is a consumer wellbeing app designed to support overwhelmed parents and caregivers in managing stress, “crash-out” moments, and the ongoing mental load of family life. The app provides self-guided tools and educational content only; it is not a medical device, does not provide professional therapy, diagnosis, or crisis support, and is not a substitute for care from a licensed health or mental-health professional.

What features does Binky offer?

Binky offers several tools to help you manage stress and regulate your emotions:

• Binky Buddy: An AI-powered chatbot that provides conversational, empathetic support when you share how you're feeling
• Tapping Exercise: A guided sequence to help you “place” and release stress in the app
• Guided Breathing: Simple animations and prompts to help you slow down and regulate your nervous system
• Swipeable Affirmations: A card stack of supportive messages you can swipe through and save what resonates
• Burnout Snapshot: A personalized profile created during onboarding to tailor your experience

How do I update my profile?

You can update your profile by navigating to the 'Settings' page. From there, you can change your picture, update your information, and more!

How can I report an issue?

If you encounter any problems with the app, feel free to reach out to us at support@binky.app. Our support team is here to help!